Next Generation Service Delivery Requires a Next Generation OSS
• How next generation service delivery requires a fundamentally different approach to OSS and network/element management systems (N-EMS)
• Why automation is critical to accelerate service delivery rollout from ‘months and years’ to ‘days and weeks’
• Why service-level visibility is necessary in order to support QoS and Assurance
• Why a next generation OSS is necessary and what it must be able to support
• How Amartus’ Service Commander™ fills these gaps by transforming existing OSSs into a next generation OSS.
As Communication Service Providers (CSPs) race to bring next generation cloud, business, mobile and residential services to the market, one of the most significant challenges they face is a lack of end-to-end service awareness and automation for delivery of underlying connectivity services such as; Carrier Ethernet, IP/MPLS and OTN. These services involve greater reach, increased complexity, higher quality, and faster speed of delivery. Strong demand and competition means that CSPs must be able to introduce new services in ‘days and weeks’ rather than the current ‘months and years’; all at a time when there is strong pressure to drive down capital and operational costs.
To succeed, CSPs need greater automation in their OSS. They need rapid, automated service delivery enabling them to quickly integrate new technologies and design, deploy and operate services that use them. This automation should enable quick mapping of marketing’s high-level service concept to the hundreds of attributes and operations required to deliver those services in the network.
This paper discusses the challenges of current OSSs and Network/Element Management Systems (N-EMS) in meeting these new demands and how Amartus’ Service Commander™ fills these gaps to greatly reduce NGN connectivity service roll out times while also providing the visibility necessary to properly manage them.